Welcome,
Emmanuelle and Georges-André PIAT and all the staff are happy to welcome you and provide you with this information in order to prepare and make your stay more pleasant as possible.
Our services
Airport
For your reservations and confirmations, you can contact the airports nearby :
The hotel bar
Open 7 days a week, you will find there many specialties of Whiskeys, Calvados and Rums, but also an innovative wine by the glass service as well as soft drinks.
Laundry and ironing
From Monday to Friday, a laundry service is available. For a return during the day, please leave your laundry bag at the reception before 09:00.
It is strictly forbidden to iron into your room, this for security reasons. We can iron a shirt on request.
Room Card
The room card only manages the door of your room and the outdoor. Do not forget to give it back to the reception at your departure.
Eco-responsible approach
We practice an eco-responsible approach. Your simple gestures can greatly contribute to this:
– The hotel has water reducers
– The toilet flushes are double flow or variable for the hydro flushes
– 80% of the hotel’s lamps are either low consumption or LED.
– We practice selective sorting
– Put the towels you wish to change in the sink;
– Don’t forget to turn off the lights and the television when you leave your room;
– The radiator tap is thermostatic; turn it down if you leave the window open.
Bedroom
The Hotel de l’Europe has imagined 3 different room categories. If you want to discover them during a next stay ask the reception.
Mail, printing and bus tickets
We can take care of sending your mail. Drop off your letters at reception. The hotel has a printer for quick and small prints. You can also buy bus tickets valid throughout the network.
Safety deposit
You can leave your valuables in the hotel private safe. The hotel cannot be held responsible for the loss of your valuables in the rooms.
Various
Shaving and dental kits are available at the reception at a unit price of € 3.50. Sewing kit also available on request.
Electricity
The electrical power of the hotel is 220 volts. Adapters are available.
Housekeeping
You room is made up every day in your room, if you do not want it done, please contact reception.
Rental
The rooms are available from 3 p.m. The rental ends the next day at 11:30 a.m. Any overrun may result in the billing of the daily rate. Late departure may be considered, you must contact the reception.
Doctor
We are in contact with emergency doctors and nurses; contact the reception if necessary. Samu : 15
The hotel has a basic necessities kit.
Payment
Are accepted: Credit cards, Visa, American Express, Eurocard, Holiday vouchers.
Internet
The hotel is equipped with High Speed Wifi system, Network : EUROPE. Mdp : hotel1960
Room service and food
If you use our Room service, the tray will be cleared by our receptionist. If you want an outdoor catering option, please inform the reception. The addition of an external container is a source of contamination and leads to increase the weight of the waste to be treated by the hotel.
Car park
A public car park (Parking de la Pucelle) is available near the hotel. We have a special agreement with it (10 € for 16 hours).
Breakfast
Our buffet breakfast is served in the bar room from 6.45 am to 9.30 am from Monday to Friday; weekends and holidays from 07:00 to 11:00. You will find a lovely, delicious and always varied breakfast there.
Wake-Up
– To program your alarm clock: Dial * 55 followed by the alarm time in 4 digits then hang up.
– To cancel the operation, lift the handset, dial # 55 and hang up.
The reception can also program the alarm clock for you.
Nearby restaurants
We offer a stopover package in partnership with the restaurant “ d’Eux-Mêmes ” located at Place du Vieux Marché.
Some cool places
Security
Safety and evacuation instructions are posted on the door of your room.
Night Service
The hotel is open 24 hours a day and attentive staff are on hand 24 hours a day.
Do not hesitate to expose your requests to this one, he will do the maximum to answer them as far as possible
Phone
– To call an outside correspondent: Dial 0 then the telephone number.
– To contact the reception, dial 9.
– To call from one room to another: Dial 4 then the room number.
Television
You have a flat screen TV in your room, which has foreign channels in several language. If you have any trouble with the TV, you can contact reception.
61 Rai uno, 62, Rai, 63 German, 64 English broadcast,
Culture, shopping in Rouen
You will find during your stay in Rouen a multitude of activities, an infinity of large brands but also many small unique shops. We open our address book for you.
Flea and Entertainment
Markets
The city of Rouen has many varied markets, we suggest you discover three of them located near the hotel.
Local gastronomy
